Shipping location and delivery time Shipping country: All orders are dispatched from the warehouse in Ukraine Processing time: It will take 15 to 30 working days after placing an order for product quality inspection and logistics preparation (excluding weekends and holidays). International transportation: The logistics delivery time varies by destination and usually takes an additional 10 to 20 working days to arrive (it may be extended in remote areas).
Logistics tracking After shipment, you will receive a confirmation email containing the logistics tracking number. You can track the status of the package in real time through the link in the email If you haven’t received the shipping notice within 30 days, please contact the customer service team for verification
Tariffs and Customs Clearance International orders may incur customs duties or import taxes, which shall be borne by the recipient themselves It is recommended to check the customs policies of the destination in advance to avoid delays
Delay and lost file handling If the package is delivered beyond the estimated time limit, please contact us at xanthnoety@xladiesaccessorie.com with the order number and logistics tracking number attached In the event of a lost package, we will prioritize resend it or negotiate a refund plan
Contact Information For logistics issues, please contact us at xanthnoety@xladiesaccessorie.com
